We know you're thinking of a fluffy, long-eared animal that hops its way around when you see the word "rabbet," but one of those little cuties would be spelled "rabbit." When it comes to framing, a rabbet is the recess on the back inside edge of the frame into which your artwork fits. "Rabbet size" refers to the depth of this recess, and for most framing projects, any rabbet size is fine.

All frames ship with free hanging hardware which includes D-rings and hanging wire. For larger frames we suggest hanging the frame directly from the included D-rings for stability.

To make sure your order arrives as beautiful as the day it left our workshop, a tremendous amount of care and effort goes into custom packaging and delivery. Our delivery rates include the cost of the parcel, custom packaging materials, and extensive labor. Shipping cost is based on the selected delivery service, the number of products in the order, and the dimensions of the products in the order.

If you’re less than satisfied with the creating or packaging of your product, we’ll make it right.

For a refund or replacement, please call Customer Care at 0797 400 931 with the following information:

• the name on your order,
• your order number,
• the reason for returning/replacing. 

Refunds or replacements for damaged items will be considered for up to a maximum of 5 working days.